I’ve cancelled my order, when will my money be available again?Updated a month ago

In case you need to cancel your order, remember to contact us so we can help you as soon as possible. Please note that we cannot always guarantee a successful cancellation, or changes in the delivery address or product selected. For more information, please consult our article Can I modify or cancel my order after it has been placed?

Once the purchase is made, we may charge you immediately after a few days or once the order is fulfilled, based exclusively on the payment method you utilize for your purchase. For more information, please consult When will I be charged for my order?

Once the cancellation is processed by our customer service experts, you will receive a refund confirmation. 

Reimbursement of funds will be allocated to the original form of payment used for the purchase, under the name of SUNSET VENTURES SL. Please allow up to 10-15 business days for the refund to be processed and be reflected in your bank account.