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I can't use a promo code I received, what should I do?

We're sorry to hear you’re having trouble with your promo code!

Please bear in mind:

  • Only one promo code can be used at a time.
  • The promo codes cannot be applied to products on sale unless otherwise specified.
  • Discount codes may be subject to specific purchase conditions: minimum purchase amount, specific items, set timelines, customer eligibility, use limits. Make sure you are following those conditions to get the discount associated with the code.


If you are sure all these above terms comply, but trying to use your code an error message is displayed, please take a screenshot of your shopping cart with the code you are trying to use and feel free to contact us about it. We will be happy to look into it for you!

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