My return request is under review, what should I do?Updated a month ago

If you choose "Defective item" as the reason for return, we'll review the issue following our policy. We'll promptly contact you, requesting photos for a thorough review with our product and quality control department. Failure to provide the requested information may lead to the rejection of your return request. For more details, refer to the article "I received a faulty item, what should I do?"