What is Happy Returns?Updated 6 months ago
We have partnered with Happy Returns to offer printer-free, package-free, and sustainable returns and exchanges for our USA customers. Simply start your return via our online portal and opt to drop off your return at a Happy Returns location!
Each cardboard-free return reduces greenhouse gas emissions by 0.12 lbs per item returned.
What if I can’t find my QR code?
Happy Returns will email you a QR code to show at your local Return Bar. Without a QR code, they will not be able to accept your return, so please be sure to initiate the return online and get a QR code before heading to a Return Bar.
You will have received your QR code in an email. If you cannot locate this email, please contact our support team.
Can I go to any Happy Returns location?
Yes, you can go to any Happy Returns location. Locations can be found here: https://locations.happyreturns.com/
When will I receive my refund or exchange?
Your refund or exchange will be processed within 24 hours after dropoff at a Return Bar.